ZICOTELECOM
Field Engineering & On-Site Deployments

Installation, Configuration & Support Services

From structured cabling and access point installation to full VLAN network configuration, firewall rules, CCTV commissioning, and ongoing maintenance contracts — our certified field engineers get your devices running and tested on site.

Field Engineering Scope

  • Structured Cat6/6a cabling & patch panel termination
  • Access Point placement, mounting, heatmapping & mesh tuning
  • L2/L3 switch provisioning, VLAN segmentation, and trunking
  • Dual-WAN router firewall, failover, and VPN gateway configuration
  • CCTV camera mounting, NVR setup, and remote access setup
  • Service Level Agreements (SLAs), 24/7 monitoring, and on-call maintenance
Engineering Offerings

Comprehensive Site & Field Services

On-Site Physical Installation

Rack mounting, cabling runs through ceilings/voids, conduit setup, patch panel termination, and hardware mounting for homes and business premises.

Network & Device Configuration

Router subnetting, VLAN setup, firewall policies, SSID configuration, access control list (ACL) rules, and switch port provisioning.

Security & Biometric Systems

Installation and software pairing for CCTV NVRs, outdoor IP cameras, biometric door access controllers, and smart alarm integration.

Wireless Point-to-Point Links

Line-of-sight alignment and installation for 5GHz and 60GHz long-range directional wireless radios for multi-building connectivity.

Preventative & Reactive Maintenance

Scheduled site health checks, cable testing, firmware updates, hardware replacements, and emergency callouts.

Managed SLA & Support Contracts

24/7 network monitoring, guaranteed response SLAs, remote troubleshooting, and full site documentation.

Engineering Field Desk

Request Installation or Maintenance

Tell us about your site, equipment, and project goals. An engineer will review your details and confirm an inspection or deployment schedule within 24–48 hours.